Shipping policy

 

Shipping Policy

Digital products

Digital products such as printables, scripture cards and journals are delivered immediately by email once your payment is confirmed. No shipping is required and no shipping charges apply. If your download link has not arrived within 30 minutes, please check your spam folder and then contact us at support@saltsacred.com.

Where we ship

We currently ship within the United States only.

Processing time

All of our physical products are made to order, which means each item is printed and finished after your order is placed. Orders are typically produced and handed to the carrier within 2–7 business days.

Processing time may be longer during holidays, sales periods and other high-volume seasons, or if an item requires a reprint to meet our quality standards.

Shipping time

Once your order leaves our production facility, standard delivery within the United States typically takes 3–7 business days.

Estimated total delivery time: 5–14 business days from the day you place your order. Business days do not include weekends or public holidays.

Please note that all delivery times are estimates and are not guaranteed. Orders placed between mid-November and late December may take longer due to seasonal carrier volume.

Shipping rates

Shipping rates are calculated at checkout based on your delivery address and the items in your order. The exact amount will be shown before you complete your purchase.

Order tracking

You will receive a shipping confirmation email with a tracking number as soon as your order is on its way. Please allow up to 48 hours for tracking information to update after you receive it.

If your order contains multiple items, they may be produced at different facilities and arrive in separate packages at different times. You will receive separate tracking information for each shipment.

Incorrect or incomplete addresses

Please double-check your shipping address before completing your order. We are unable to change or redirect a package once it has been handed to the carrier. Orders returned to us because of an incorrect or incomplete address may need to be reshipped at the customer's expense.

Delayed or lost packages

If your tracking has not updated for more than 7 business days, or if tracking shows your order as delivered but you have not received it, please check with your household, neighbors and local carrier first. If the package is still missing 7 days after the delivery date, contact us at support@saltsacred.com and we will help resolve it.

Damaged orders

If your order arrives damaged, please see our Refund Policy and contact us at support@saltsacred.com within 30 days of delivery with your order number and a photo of the issue.

Questions

For any question about shipping or your order, contact us at support@saltsacred.com.